HARITSAR, .; ARUMSARI, . K.; DEWI, . S.; LUTFIANA, . D. Penguatan Pelayanan Customer Service Berbasis ServQual di BRI KCP Rampal. Kontribusi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat, [S. l.], v. 5, n. 2, p. 472–480, 2026. DOI: 10.53624/kontribusi.v5i2.880. Disponível em: https://jurnal.ciptamediaharmoni.id/kontribusi/article/view/880. Acesso em: 13 aug. 2026.